1-4 October | Seoul


1-4 October | Seoul

Deploying Generative AI in Clinical Environments

Date: Wednesday, 2 October 2024

Time: 10:10 – 10:40

Location: Hall E

Deploying Generative AI in clinical environments

Join us as we delve into the collaborative efforts of clinicians at London’s Great Ormond Street Hospital (GOSH), who are harnessing the power of an AI agent developed by TORTUS AI to revolutionize patient consultations.

The team lead the largest generative AI programme in healthcare, globally. This programme creates a scientific approach to assess ambient AI technology across the NHS and show scalable benefit. This 5000-patient evaluation across multiple NHS sites with differing clinical focus and digital maturity: Adult care, Paediatrics, Mental Health, Ambulance Trusts, Primary Care, Community Pharmacy and A&E. The programme also aims to show how the NHS can scale and operationalise this AI capability to improve capacity, flow and the quality of care that we deliver.

The team will talk you through their approach to deploying Generative AI in a clinical environment, starting with Trust. Witness the AI agent in action through a live demonstration and delve into its tangible outcomes. Participate in dynamic conversations on integrating Generative AI into your healthcare strategy, evaluating its efficacy, and fostering trust among patients, clinicians, and stakeholders.”

3 Learning Points

1) Scientific Approach to Evaluation

One key learning point from the presentation is the importance of adopting a scientific approach to assess ambient AI technology (or any technology) in healthcare settings. By establishing a structured evaluation framework, healthcare institutions can better understand the safety, clinical utility, scalability and benefits of deploying AI in patient consultations.

2) Focus on Trust and Collaboration:

Another crucial takeaway is the emphasis on building trust and fostering collaboration among patients, clinicians, and stakeholders when deploying generative AI in clinical settings. By engaging in dynamic conversations, live demonstrations and showing our ‘working out’, healthcare professionals can better understand generative AI and how to use it safely and effectively. This ensures transparency, accountability, and fosters adoption and optimal clinical workflow redesign.

3) Operationalising AI Capability: The presentation also highlights the importance of operationalising AI capability within a healthcare system (the NHS). This confers benefits to be realised – including, improvements to capacity, flow, and the quality of care delivered to patients. By showcasing tangible outcomes and demonstrating the AI agent in action, the team illustrate how healthcare institutions can leverage generative AI to optimise patient consultations and enhance clinical workflows. This involves not only demonstrating the efficacy of AI technology but also identifying practical ways to integrate it into clinical practice.

Dr Shankar Sridharan

Chief Clinical Information Officer at Great Ormond Street Hospital, UK